Terms And Conditions

Please Note: You are fully responsible for providing the correct IMEI # for your phone. Entering the wrong IMEI# will result with us generating the wrong unlock code and the code will not work on your mobile phone! In this case we do not refund your purchase.

We are completely dedicated to giving our customers the excellent service they deserve.

We  GUARANTEE our service to unlock your mobile phone. You will receive an email shortly after your purchase with a status page dedicate solely to your order.

It is impossible that the codes generated will not unlock your phone if the instructions are followed properly and the 3 ways below are met.

There are 3 ways that can make it possible that your phone will not become unlocked.

• If the phone is stolen and blocked from a network.

• If someone has attempted to unlock your phone before, if your phone is hard locked or if it has been tampered with.

• If the IMEI number, service provider or phone model given is incorrect.

We do not give refunds if any of the above reasons fails to unlock your phone. We will give refunds only if it can be proven in person that the service promised has not been performed.

We do offer both electronic and phone customer service to help you throughout the unlocking process.

Once an order is places, it cannot be canceled, as we move fast to process your information.